I'm Not Receiving Notifications: Android

Please check your settings in the Emergency app and on your device/phone.

Check Emergency App

• Open Emergency app
• Navigate to the locations tab
• Click on the location that you would like to check the settings for
• Click "View Location"
• Click the cog/wheel on the top right
• Click "Set Up Alerts"
• Tap on "Advanced Options" under your chosen alert type
• Ensure that "show notifications" is on

Check your device/phone settings

• Navigate to your device settings
• Click "Notifications"
• Under the "recently sent" section click "more"
• Use the search feature on the top right to search for "Emergency"
• Click "notification categories"
• In the list, click on the specific event type you wish to check
• Check that notifications are toggled to on in the following screen