FAQs

General

• Why does the app need access to the Camera and my Contacts? (Android Only)
• Is the app available in any other languages?
• What iOS and Android devices are supported?

Location

• Is there a limit to the number of locations I can monitor?
• How can I remove a location I am monitoring?
• Why can't I see any open Red Cross shelters near me?

Alerts

• Where does the information for the alerts come from?
• How will I know if I’ve received an alert?
• How often are the alerts sent?
• Will the alert audio go off if my device’s volume is set to silent?
• How can I share an alert via text message?

Toolkit

• Can I share my family emergency plan with others?

Red Cross

• Are there other Red Cross apps available?
• Is there a way to donate to the Red Cross via the App?
• How do I get further involved with the Red Cross?
• How can I provide feedback, get support, and keep up to date with the App?